FAQ’s
Frequently Asked Questions & Answers - from the Artificial Turf Supply experts.
Q: How am I going to be saving money by choosing ArtificialTurfSupply.com for my synthetic turf needs?
A: Implementing an ArtificialTurfSupply.com Synthetic Turf System is an investment that supports substantial maintenance and irrigation savings over an extended period of time.
With a product life expectancy beyond 20 years, an ArtificialTurfSupply.com Synthetic Turf System adds a significant value to your pocket and your environment. You’ll find that our synthetic surfaces pay for themselves sooner than you think.
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Q: If I purchase synthetic turf from ArtificialTurfSupply.com, how do I receive my order?
A: We have a cut and ship network as flexible as our customers would like. After your funds have cleared from your selected method of payment you can count on your product arriving 10-14 business days later. Our national delivery service will deliver your material to the shipping address provided.
Q: I have several dogs that do their business outside; will they damage or destroy the turf?
A: No, the burned or destroyed area you are accustomed to seeing with natural sod will not be the case with synthetic turf. Our PetPRO series Thiolene-Polyethylene turf system will stand up to even the toughest pets. You will not have to worry about odors or mildew buildup from your pets’ daily routine.
You can simply rinse off your area in question and enjoy a long lasting, plush, green synthetic lawn for years and years.
Q: There seem to be so many artificial turf companies, why should I buy turf from ArtificialTurfSupply.com?
A: As one of the only internet based, manufacturer direct, wholesale artificial turf suppliers, we can save you valuable time and money using our expertise to create the best products at the greatest value direct from their sources.
With numerous turf brands and product specifications on the market the turf experts at ArtificialTurfSupply.com take all of the guesswork and endless research out of the picture.
Q: Can I install an ArtificialTurfSupply.com Synthetic Turf System myself?
A: Yes, with every synthetic turf order we provide thorough step-by-step installation instructions and free access to our installation support line. The installation of synthetic grass is not only very simple, but will also add beauty, value and curb appeal to your home or business.
Download our Easy Install Guide (PDF) for your convenience.
Q: Will my ArtificialTurfSupply.com Synthetic Turf System stand up to the elements?
A: Yes, ArtificialTurfSupply.com offers turf systems with the highest endurance and quality specifications available. Our UV resistant Thiolene-Polyethylene fiber system is clearly the preferred material over Polypropylene and Nylon offered by many of our competitors.
We have contracted extensive independent laboratory testing, and are pleased to offer an 8-year manufacturers warranty on our ultraviolet (UV) radiation resilient Thiolene-Polyethylene fibers.
This revolutionary material offers enhanced strength, pliability and UV resistance, for a more natural and more durable finished product. Together with our super duty urethane backing, our suite of synthetic turf products will stand up to the elements and take a beating under the most demanding applications.
Q: Should I use an all rubber infill, silica sand infill or a combination?
A: At ArtificialTurfSupply.com we leave that decision up to you. We recommend an all rubber infill for the most realistic synthetic turf experience. Our turf experts have found rubber infill to be the most esthetically pleasing and the safest.
If your application is based on safety then rubber is your choice. If sand is the desired infill we do suggest a combination of play sand and crumb rubber for comfort and usability.
If you have any difficulty in locating crumb rubber for your application, contact our staff and we will be happy to help.